Am I eligible for the broadband discount? You don't need to be the account holder — you simply need to live in a house or flat with a broadband connection from BT. What's more, everyone in the house can benefit from the discount. Can I keep my mobile number?
Am I eligible for the broadband discount? You don't need to be the account holder — you simply need to live in a house or flat with a broadband connection from BT. What's more, everyone in the house can benefit from the discount. Can I keep my mobile number? All you need to keep your number is a PAC code from your old mobile provider.
We'll keep in touch with you to let you know what's happening. How many mobile plans can I order? You can only order one mobile plan at a time, but that order can include multiple Family SIMs and you can come back later and order a second plan if you'd like.
You're allowed up to five plans per account, but there's no limit to the number of people in a house that can order. Do I need to unlock my mobile phone? If you bought your phone from another mobile provider, it might be locked to only work with one of their SIM cards.
To find out if you need to unlock your phone, call your current provider, who'll be able to unlock it for you. Your current provider may charge you to unlock it. We want to give you total control over your bill, so we give you some simple tools to manage your spending: Can I return my items?
Just call us on to arrange a return. How long will it take to deliver my items? It might take up to 48 hours in some parts of the country, like the Scottish Highlands and Islands and parts of Cornwall.
In some cases, delivery can take up to three days. If this affects you, we'll tell you about important changes in advance, and you'll be able to end your contract without any fees. Your actual speed will depend on your location, phone line, home wiring, Wi-Fi connection and time of day.
Check your speed at bt. Superfast Fibre is subject to availability, geographic location, computer specifications and a line check.
The exchange list and dates are subject to change. Terms apply, see bt.
Applies to broadband and line rental monthly price only, for 18 months from when you first take BT Plus. Excludes other BT services, add-ons and out of plan charges. Mobile network coverage required.
Applies for the duration of your fault only. Broadband 15GB Prices and terms subject to change during the contract term.
For new BT Broadband customers that sign up for 18 months. Price from month 19 currently: Payment by Direct Debit. You need to activate the service yourself. For new Broadband Unlimited customers that sign up for 18 months. Subject to availability, minimum line speed and computer specification.
UK calls of up to an hour to 01, 02, 03, and numbers, excluding the Channel Islands, indirect access numbers and dial-up internet access. For new Superfast Fibre Essential Unlimited customers that sign up for 18 months.
Applies for the duration of your fault. Speed comparisons based on peak time average speeds vs our standard broadband 10 Mbps. Superfast Fibre Plus Prices and terms subject to change during the contract term.Search BT Business for. Skip to content.
Skip to navigation. Broadband & internet Phone line & services Office phones & systems Email, Is there a way to divert to mobile for free or a package? I did read that there was a package called One Plan Plus which would do this but the post was in Message 1 of 2 (4, Views) Reply.
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There’s a real disconnect over reporting a fault to BT my mobile phone to an automated voice which, after checking, said there was no fault. contacted you and within a day the line was.
From reporting the initial fault to diverting your calls to tracking your claim, our extensive how-to page will provide you with helpful information to guide you through the process of reporting and fixing a . BT Business Call Essentials, the free call plan from BT with mins of free calls to UK landlines a month and the option for unlimited UK calls for £10 a month.
Use this information to learn how to report a fault to BT, BT TV or YouView. Use this information to learn how to report a fault to BT, whether the problem is with your phone line, broadband, BT TV or YouView. Help and support. Help and Support Renewing or changing my BT Mobile plan; Buying add-ons for extra minutes, speed or data.